State Farm® Insurance Agent Mallory Pfingstler

"Very good"

"Super nice people who take pride in themselves and the work they do."

"I was searching around for insurance for my son’s vehicle which was currently not being driven and had not been insured for quite some time. I received a quote from the agency with which it had previously been insured and then got a quote from Kelsey. Even though the other company’s quote was about $50 less, because of Kelsey’s knowledge and the time she took with me, I went with State Farm. Thanks, Kelsey."

"I'm very pleased with my overall experience with Kellie and Mallory. I was with another insurance company for 27 years and not feeling very satified with my coverage or customer service. One call to Kellie and I knew I'd found not only better coverage but much better service while also lowering my out of pocket on both home and auto. Why did I wait so long?!?! I have nothing but great things to say so far. I feel like I've found a new forever home for all my insurance needs. Thanks So Much Guys!!!"

"After years with State Farm it’s very refreshing to have a new agent with them that actually seems to care about making sure that the customer is satisfied with the coverage & all aspects of our insurance needs & concerns. We were seriously considering moving to a different Insurance Company but are very happy to be starting a new professional relationship with our newly assigned agent. We look forward to the future ahead with State Farm."

"Kelsey is wonderful! She helped me switch my auto insurance over and saved me a lot of money in the process. Super professional, friendly, and easy to work with. Highly recommend!"

"Anytime we have questions or are in need of policy adjustments Mallorys team is quick to respond and walk us through."

"I am very pleased with my experience with this office. I unfortunately had a water leak and flooded basement. Mallory and her team were on it in a heartbeat and stayed with me through the process of restoring the basement. My claim was handled with little concern on my part as they took care of everything.
All my interactions with the office are friendly, courteous and professional. I'm grateful that I have the confident assurance that I can trust them with my insurance needs."

"Mallory is the best. Her attention to detail, and knowledge of the insurance world is second to none."

"I recently met this remarkable team at the state fair. After receiving a fun bobblehead, I decided to get a quote from them, and I’m glad I did. In today’s world of technology and AI, it was truly refreshing to work with Kellie—her high energy, positive attitude, and genuine approach stood out. She not only took the time to provide us with a thorough quote but also handled all the legwork to make the process effortless. While I hope I never have to file a claim, I feel confident knowing I have this outstanding agent on my side. Thank you for your help—before, we were paying twice as much for our home insurance!"

"Mallory and her team. brings to life the "Good Neighbor " vibe from the minute you walk through the door. Without a doubt its more about the relationship then it is selling a policy ."

"Kelsey is incredibly responsive, knowledgeable, and always goes above and beyond to provide exceptional customer service. It's rare to find someone who treats you like family and truly has your best interests at heart. If you're looking for an insurance agent who is friendly, professional, and always willing to help, I highly recommend reaching out to Kelsey and the team at Mallory Pfingstler State Farm. Five stars isn't enough!"

"The team was very helpful and pleasant to work with."

"professionally run agency with excellent attention to detail and follow-thru . . . 10 stars if that rating was an option!"

"This is the best team for insurance. Very responsive and helpful answering all your insurance questions."

"I've had a great experience working with Mallory Pfingstler and her office. They are always friendly, helpful, and incredibly knowledgeable. They take the time to answer my questions, explain my coverage options, and make sure I understand everything without making me feel rushed. Whenever I've needed assistance, they've been responsive and easy to work with. It's reassuring to know I have an agent I can trust, and I highly recommend them to anyone looking for excellent service and insurance expertise."

"Mallory is extremely knowledgeable and helped us to anticipate our needs and determine what products will help us reach our goals."

"Kelsey was fantastic! Very thorough and fast process. Looking forward to a long relationship with State Farm!"

"The fact that I am slowly moving all my insurance over to Mallory and her team indicates I am more than happy with the services and the premiums they provide. And, of course, it is a real bonus being able to walk into their offices and talk to a real person about my insurance needs. Thanks again for all your prompt and efficient help."

"Mallory is helpful and keeps us updated on our options and new offerings from State Farm."

"Mallory and her team always adjust my insurance to whatever I need whenever I need it they’re awesome"

"Kinsey Lack with State Farm was great! She helped me straighten out a mess with my homeowners policy. Working with her reminded me how important it is to have a local agent who knows the area. And she was consistently cheerful while she made it easy for me. Keep it up Kinsey!

2026 Update. This year I worked with Kenzie and Kelsey. The team continues to provide great personalized service!"

"Best insurance company around. Kenzie was so sweet and so helpful."

"Their office is very friendly, quick, efficient and made it easy to add a new vehicle. I have always been pleased with the help and prompt service we have received. Thank you!"

"Reached out to Mallory to get a quote on auto and home bundling because our previous insurance was SO EXPENSIVE! Mallory literally gave me a quote and had me all set up within 24 hours. She made the transition so easy. We had a call to go over everything in detail and how to use the State Farm App. Highly recommend Mallory and her team!"