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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lexie Olsen

September 19, 2025

5  out of  5
rating by Lexie Olsen
"Kenzie Lack is always helpful. She’s a very humble team player. I appreciate her being a good neighbor."
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myrie atnip

September 16, 2025

5  out of  5
rating by myrie atnip
"Kelsey P. is a pleasure to work with! She helped us get better insurance coverage at a lower rate. She answered any questions we had as well. I highly recommend Kelsey for all your insurance needs!"
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Hunter

September 15, 2025

5  out of  5
rating by Hunter
"I have been very happy with my experience with Mallory’s State Farm. They always answer any questions I have and I feel they do their best for all of my insurance needs. Kelsey Pyles is who I usually communicate with and she has terrific customer service skills and she does great work. I am happy to recommend anyone to give them a shot."
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Paul Miranda

September 15, 2025

5  out of  5
rating by Paul Miranda
"I had several questions about our recent billing and coverages for our home and vehicles. The agent that helped me was Kelsey Paige. She made extra effort to make sure we got everything figured out and that we were satisfied. She made additional inquiries with the main State Farm billing department when the math wasn't adding up. She found everything that was needed to make sure our coverages were all good and priced accordingly. She was very friendly and fantastic to deal with. She is an asset to her office for sure. Thanks to Andrew Pfingstler as well for his assistance."
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Brandon Pyles

September 15, 2025

5  out of  5
rating by Brandon Pyles
"⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Kelsey at State Farm! I’ve had such a great experience working with Kelsey at State Farm. From the very beginning, she was incredibly helpful, knowledgeable, and genuinely cared about finding the best coverage for my needs. She took the time to explain everything clearly, answered all my questions patiently, and made the entire process smooth and stress-free. Kelsey is not only professional but also personable — it’s clear she values her clients and goes the extra mile to make sure they’re taken care of. It’s rare to find someone who combines warmth with efficiency the way she does. If you’re looking for someone you can trust and rely on, I highly recommend reaching out to Kelsey. She’s a true asset to the State Farm team! — Brandon Pyles"
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Jordan Smith

September 15, 2025

5  out of  5
rating by Jordan Smith
"Kelsey has always taken the absolute best care of me with my different coverages! I’m so thankful for her and the office!"
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Sheila Michalski

September 9, 2025

5  out of  5
rating by Sheila Michalski
"Had a great experience with Kenzie. She got back with me in a timely manner. Would highly recommend her to care of all your insurance needs, she was very helpful & very friendly."
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thelma hickey

September 5, 2025

5  out of  5
rating by thelma hickey
"I was contacted by Miss Kenzie about signing up with State Farm again She did the work over the phone and sent me the prices for home and auto policies. Then we made an appointment for me to go and sign the paperwork. I went and Kenzie explained everything again to me. She printed a receipt and my new cards and gave them to me. It was a very productive and pleasant experience. For your insurance needs see a State Farm agent. I highly recommend them."
We responded:
"Thank you so much for leaving us a great review! We appreciate your continued support. We are thrilled you had a great experience working with Kenzie to setup your home and auto insurance!"
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Rebecca Stewart

September 4, 2025

5  out of  5
rating by Rebecca Stewart
"I am very impressed with Mallory and her crew. They always help me when I give a call and try to do everything they can to make my experience great"
We responded:
"Rebecca, thank you for your kind words! We are so happy to hear you had a great experience working with my team. We strive to provide excellent customer service. Your support means the world!"
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Model City Home and Land

September 3, 2025

5  out of  5
rating by Model City Home and Land
"Working with Kelsey has been nothing short of exceptional. From the very beginning, her kindness and professionalism stood out. She consistently goes above and beyond to ensure that I feel heard, supported, and well taken care of. What truly sets Kelsey apart is her genuine care and thoughtfulness. She takes the time to understand my unique needs and always offers clear, helpful guidance without ever making the process feel rushed or impersonal. Her communication is timely and thorough, and she never hesitates to go the extra mile to find solutions or answer questions—no matter how big or small, and we had several 'odd' policies to work out. Kelsey’s commitment to excellent customer service is unmatched. She works with patience, flexibility, and a can-do attitude that makes navigating insurance far less stressful than it usually is. It's clear that she truly values her clients and takes pride in doing her job with integrity and heart. I’m incredibly grateful to have Kelsey as my representative at Mallory's State Farm agency. She’s a rare gem in the world of customer service, and I highly recommend Mallory and Kelsey to anyone looking for someone who not only knows their stuff but genuinely cares."
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david lack

August 29, 2025

5  out of  5
rating by david lack
"Kenzie was so eager to help me understand my insurance needs. She took the time to explain everything clearly and made the whole process so easy."
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Cindy for DIXIE LONGEARS

August 29, 2025

5  out of  5
rating by Cindy for DIXIE LONGEARS
"Kenz Lack went over and beyond to help us get info on prices and what each type would cover. We travel and have mules that weigh a ton each. They are constantly in the mix of people. She helped us figure out which way we needed to go when making changes."
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Stephanie Brown

August 29, 2025

5  out of  5
rating by Stephanie Brown
"Kenzie Lack is the best!!!"
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Rachel Haney

August 29, 2025

5  out of  5
rating by Rachel Haney
"Kenzie was amazing! She was super helpful and saved me hundreds on my monthly policy. Would recommend their services 100%."
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Bethany Bell

August 29, 2025

5  out of  5
rating by Bethany Bell
"Mallory and her team are excellent to work with! You can always count on them if you have any questions or concerns!"
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Jordan Wilkins

August 29, 2025

5  out of  5
rating by Jordan Wilkins
"Kelsey has helped me multiple times and does not stop until the job is done and you are satisfied. Mallory has a great team and I encourage anyone to considering getting insurance with them at State Farm."
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Quentin Hale

August 29, 2025

5  out of  5
rating by Quentin Hale
"Kelsey Pyles was very knowledgeable and assisted me with getting a lower insurance rate. Thankful for the awesome customer service provided and the support and experience I received today."
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Kenzie France

August 29, 2025

5  out of  5
rating by Kenzie France
"Kelsey was so helpful with getting my car insurance set up and helping me to save money! I’m not paying over $100 less on my car insurance than what I was paying! Thank you Kelsey for all you do! Great service by a great agent!"
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Kim Frazier

August 29, 2025

5  out of  5
rating by Kim Frazier
"Everyone here has been so wonderful to work with! Kelsey Pyles is just the best! She made my transition seamless, she's so kind and helpful! Very blessed to have her!"
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Leah Rhody

August 22, 2025

5  out of  5
rating by Leah Rhody
"I absolutely love being on board with State Farm! Kelsey Pyles is always a huge help when I have questions. She is knowledgeable and gives prompt responses. The rates are super competitive with other companies. We won’t use anyone else!"
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Chana Roller

August 20, 2025

5  out of  5
rating by Chana Roller
"They do a great job of keeping you informed and helping make the best decision to meet your budget. All the staff is great!"
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ljforchrist

July 25, 2025

5  out of  5
rating by ljforchrist
"I had a great experience switching my car and house insurance with the help of Kelsey! She was helpful and made the whole process easy. Highly recommend!"
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Crystal Deaton

July 16, 2025

5  out of  5
rating by Crystal Deaton
"Kenzie went above and beyond while providing me a quote for Auto insurance."
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Bobby Woods

July 10, 2025

5  out of  5
rating by Bobby Woods
"Addison was so helpful! She helped with a better policy at a better rate! Thank you so much!"
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charles cox

July 3, 2025

5  out of  5
rating by charles cox
"Kelsey was the absolute best to work with. After finishing our new home, we swapped all of our auto, homeowners, and life policies to State Farm and couldn't have asked for a better, more seamless experience."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"