Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kyle “Hush” McDowell

Kyle “Hush” McDowell

May 14, 2024

5  out of  5 rating by Kyle “Hush” McDowell
"Terrific staff, throughout my experience, and very competitive rates. I shopped around for a home/auto bundle with five large insurers. State Farm offered the best policies by far when considering terms of coverage, deductibles, and rates. The staff are just terrific. They're friendly, patient, thorough, and detailed. They answered all my questions clearly, and worked to get the most complete information from me. My policies are tailored well to fit my needs. And they're local, in Smithville, TN."
Profile photo of Russell Skoglund

Russell Skoglund

May 9, 2024

5  out of  5 rating by Russell Skoglund
"Very efficient! Kellie Williams went up and above in settling our life insurance requests. Would recommend this agent to anyone!"
Profile photo of Steve Merriman

Steve Merriman

May 6, 2024

5  out of  5 rating by Steve Merriman
"Very professional, always friendly and courteous! Saved me a lot on my insurance and actually more coverage! I'd recommend them to anyone!!"
Profile photo of Karen Spencer

Karen Spencer

February 15, 2024

5  out of  5 rating by Karen Spencer
"I have worked with this insurance agency for a number of years. They have always been amazing, helpful and have answered any questions that I have had through the years. I could not recommend them enough!!"
Profile photo of Kyle Loosemore

Kyle Loosemore

February 13, 2024

5  out of  5 rating by Kyle Loosemore
"Excellent at assisting me on what insurance coverages I needed. Would and will recommend to others!"
Profile photo of James Patton

James Patton

January 25, 2024

5  out of  5 rating by James Patton
"Payton Watson was very helpful and understood what I need he was the best"
Profile photo of taylor chapman

taylor chapman

January 18, 2024

5  out of  5 rating by taylor chapman
"Everyone here is always super helpful! Their customer service excellent and they are always quick and friendly. I highly recommend them to anyone searching for insurance."
Profile photo of Teresa Murphy

Teresa Murphy

January 12, 2024

5  out of  5 rating by Teresa Murphy
"Very friendly and helpful."
Profile photo of Lauren Medlin

Lauren Medlin

January 12, 2024

5  out of  5 rating by Lauren Medlin
"We love our agent Mallory and her team! They always go above and beyond to give us top tier service and quality. Low rates, friendly service, they have it all!"
Profile photo of anthony boyd

anthony boyd

January 8, 2024

5  out of  5 rating by anthony boyd
"Friendly and knowledgeable about services provided"
Profile photo of Eric Vanatta

Eric Vanatta

December 26, 2023

5  out of  5 rating by Eric Vanatta
"Very helpful and friendly with the best lowest insurance for my cars, business,and personal."
Profile photo of L Philhower

L Philhower

December 20, 2023

5  out of  5 rating by L Philhower
"Awesome rates very fast response time very nice agents to deal with"
Profile photo of Bryan Portillo

Bryan Portillo

December 20, 2023

5  out of  5 rating by Bryan Portillo
"Reliable quick response time and always very helpful and friendly"
Profile photo of Traci Chandler

Traci Chandler

December 20, 2023

5  out of  5 rating by Traci Chandler
"Very helpful"
Profile photo of Jessica Robbins

Jessica Robbins

December 18, 2023

5  out of  5 rating by Jessica Robbins
"Helpful, patient, and informative office. Most professional people I have dealt with through State Farm."
Profile photo of Don Ande

Don Ande

November 29, 2023

5  out of  5 rating by Don Ande
"Low rates and fast reliable service."
Profile photo of Annie Watson

Annie Watson

November 16, 2023

5  out of  5 rating by Annie Watson
"Recently, I decided to make the decision to work with a different insurance provider. With having just bought my first home, I really wanted a company that I could trust to provide the customer service and support with something as important as insurance. Payton worked with me throughout the whole process of transitioning over to State Farm. I truly felt he took the time to explain every step with me along the way, making sure I knew exactly what I was signing up for. Payton is a very friendly, professional, and trust worthy agent anyone could feel comfortable working with. All of my insurance needs were fulfilled while getting me the lowest rates, even lower than I expected with all that I was able to bundle together. If you’re thinking of doing the switch, I suggest you stop by the Smithville, TN State Farm location. Friendliest people you will meet!"
Profile photo of brandi liggett

brandi liggett

November 15, 2023

5  out of  5 rating by brandi liggett
"Love my agent Mallory! Her and her staff are great at what they do and always ready to assist with your insurance needs. I highly suggest everyone to give them a try."
Profile photo of Janssen Watson

Janssen Watson

November 8, 2023

5  out of  5 rating by Janssen Watson
"As soon as I walked in I was greeted with a warm smile and how are you today. It was a relaxed experience with Payton Watson as he and I went over the different options on the Guaranteed issues final expense life policy that I purchased. Will be doing more business at the Smithville State Farm branch."
Profile photo of Tim Lankford

Tim Lankford

October 6, 2023

5  out of  5 rating by Tim Lankford
"We recently moved all of our auto policies over to State Farm. Payton Watson was very helpful and friendly. He did all of the leg work and was able to save us almost $40 dollar a month. It was a positive and stress free experience. Our homeowners policy will be moved as soon as it comes time to renew."
Profile photo of Vicki Lankford

Vicki Lankford

October 6, 2023

5  out of  5 rating by Vicki Lankford
"Payton was absolutely wonderful to work with. He treated us with compassion and kindness. He went above and beyond to get us the best available rate. We had been with another insurance company for over 35 years and Payton has saved us so much on our premium and he did all the work. Thank you to Mallory and her great team, especially Mr Payton."
Profile photo of Allie Watson

Allie Watson

October 6, 2023

5  out of  5 rating by Allie Watson
"Perfect place to go if you need any kind of insurance or coverage! I personally recommend Payton for all your State Farm needs. He is very friendly and professional. He will answer all your questions and give you your best insurance options. This office is very friendly and well staffed with professional and dedicated employees."
Profile photo of jamie brewer

jamie brewer

October 5, 2023

5  out of  5 rating by jamie brewer
"The staff at the office was not only knowledgeable but friendly and very welcoming. I recently purchased life insurance from their office. I really felt like they listened to what I wanted and fully explain a range of options best suited to not only my needs but what I wanted as well, they answered all my questions and I enjoyed the welcoming atmosphere and service with a smile! I highly recommend them."
Profile photo of Geri Anna Alcorn

Geri Anna Alcorn

September 16, 2023

5  out of  5 rating by Geri Anna Alcorn
"Mallory and the rest of the staff were so friendly, helpful, and welcoming when I recently stopped by the office. Great small town service!"
Profile photo of Ben Davis

Ben Davis

August 8, 2023

5  out of  5 rating by Ben Davis
"Mallory and her staff helped me switch effortlessly. They set up my family’s auto, home, umbrella, and life insurance the same day I called. They also saved me quite a bit. They are the real deal!"